Privacy Policy & Privacy Notice

Return Policy:

By carefully following this program of study we feel that you will be well-prepared for your TExES exam. However, we do not guarantee a passing grade on the exam. We encourage you to contact us during your study time should you have any questions. Our downloadable files are not returnable so we ask that you review the samples carefully before purchasing. Hard copy books may be returned in perfect condition within 7 days of receipt.

Privacy Policy:

This policy is effective as of 11/10/2008

In this disclosure, you'll find details about our privacy policies and procedures, as well as the opportunity to choose how information about you may be shared. We want you to make an educated choice, so please read this disclosure carefully to understand the options available to you.

• We do not sell customer information to third parties.
• We do not share customer information with outside parties who may wish to market their products to you.
• You do not have to take any action or instruct us to keep your information confidential. We will protect your privacy automatically.
• Within Ed Publishing, we safeguard your customer information carefully.
• We are committed to protecting your customer information in every transaction, at every level of our organization.
• For this purpose, we have designed procedures, standards and technology, which are described in our policy.
• We are committed to helping you protect your privacy every day.

For more than 14 years Ed Publishing has been providing support to teachers and educational institutions in Texas, and we have made it our goal to provide excellent customer service and customer confidentiality. We remain dedicated to those principles today.

The Ed Publishing Privacy Policy describes how we protect and use your customer information. We believe that protecting your privacy is an integral part of the customer service we provide to you. This is the reason why we do not share customer information with outside parties who may wish to market their products to you.

Thank you for doing business with Ed Publishing.

HOW WE PROTECT AND USE CUSTOMER INFORMATION

1. We begin by safeguarding the security and integrity of customer information.
   We are committed to protecting the security and integrity of customer information through procedures and technology designed for this purpose. For example:
   • We limit employee access to customer information to those who have a business reason to know this information. Employees are required to honor our code of conduct, which includes standards to protect customer confidentiality. They are subject to disciplinary action if they fail to do so.
   • We maintain policies and procedures covering the proper physical security of workplaces and records.
   • Our physical, electronic, and procedural safeguards meet or exceed federal standards regarding the protection of customer information.
   • We require independent contractors and outside companies who work with us to adhere to strict privacy standards through their contracts with us.
   • We use technological means (such as backup files, virus detection and eradication software, firewalls, and other computer software and hardware) to protect against unauthorized access or alterations to customer data.
2. We collect and maintain customer information as part of servicing our relationship with you, the customer.
   In the course of serving you, we collect information about you from a variety of sources, such as:
   • Information you provide to us on online order forms and hard copy order forms. We sometimes use this information to communicate important book changes or announcements to you.
3. The customer information we collect is used to place your orders. Information may be used among our client companies for purposes, such as:
   • To print, process and ship your orders.
4. We do not share information with outside parties.

Important contact information for current customers:

Ed Publishing and Consulting
PO Box 2193, Eugene, OR 97402
888-978-1922 or 417-655-1755
Fax: 469-521-1085
www.passthetexes.com
edpublishing@passthetexes.com

Printing/Shipping Facility:
Dallas, TX

This document applies to consumers who have, or have had, a customer relationship with or have made an inquiry or order with Ed Publishing or Ed Publishing & Consulting.

The policies and practices described in this disclosure are subject to change, but we will communicate any significant changes to you as required by applicable law. The policies and practices described in this disclosure replace all previous notices or statements regarding this subject.